Susan Graham, Author at Scotsman Guide

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Susan Graham

Susan Graham is president and chief operating officer of Financial Industry Computer Systems Inc. (FICS), a mortgage-software company specializing in cost-effective mortgage loan origination, residential mortgage-servicing and commercial mortgage-servicing software for mortgage lenders, banks and credit unions. FICS’ software solutions use Microsoft .NET Framework and provide customers the flexibility to choose an in-house or cloud-hosting solution. FICS also provides document-management and web-based capabilities in its full suite of products.

Articles by Susan Graham

Take Charge of Your Data

Reading Time: 4 minutesFunctionality and security are keys for choosing the right software vendor

Business Practices

Keep the Conversation Going

Reading Time: 4 minutesAn effort is underway to help people better understand the mortgage process

APIs Are the Software Titans of the Mortgage Industry

Reading Time: 4 minutesApplication programming interfaces, or APIs, can offer originators greater business leverage

New Mortgage Application Puts Everyone on the Same Page

Reading Time: 4 minutesOriginators, lenders and technology partners should understand the changes

Niche Financing

Try on a Mortgage Niche

Reading Time: 4 minutesNarrowing your focus can open doors to new opportunities

Government-sponsored Enterprises

Prepare for GSE Reform

Reading Time: 5 minutesThe evolution of Fannie Mae and Freddie Mac will impact the multifamily mortgage market

Borrowers Are on Their Phones and You Should Be, Too

Reading Time: 4 minutesThe digital-mortgage experience needs to account for the devices

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