Rich Leffler is director of training/senior instructor for AxSellerated Development. An award-winning mortgage expert, business coach and speaker, Leffler has excelled in customer service, research, mortgage origination, training and consulting. Through his consultancy, he instructs mortgage courses and helps businesses train their employees to prosper. He regularly lectures on compliance, sales, winning customer-service strategies, and is available for in-house training, speaking engagements, tutoring, personal coaching, and seminars.